5

Nicest people here! I was just passing through the area and had a problem with my windshield wipers not going off. I purchased the part needed separately because I knew there would be a delay if I went to any shop and they had to order the specific part. They had no problem with putting in the part for me. Quick and efficient! And the nicest waiting room I have ever seen in an automotive repair area!

Thank you so much for your review. I am glad we were able to help.

- Auto-Spec Georgetown
1

First time bringing my truck here and I originally brought it in because my engine would stall with the ac on in park and drive. Ten minutes after dropping it off they crash it on a test drive. Then Mike calls me three hours later to let me know saying he had good news and bad news. I'm 17 and my parents used to go here all the time. Not a very good situation to be in already and I'm just really disappointed on how they handled it, losing two headlight bolts, new bumper doesn't sit level, scratched the newly painted piece when putting the headlights back in. Terrible place to go to and Mike seemed so unphased by my truck wrecked, tried to make it seem normal it took 3 hours to call to let me know, who knows what they were doing in that time.

We apologize for the damage to your truck, we are human and things do happen. The three hours from the time the wreck and the phone call was just waiting for the cops to fill out paper work and for us to get the claim started with our insurance agent. We did bring the car to the body shop and did find and ordered the aftermarket parts you requested to be used. The fit and finish looked good when the body shop brought it back. If there was anything that was not up to par I wish you would have let me know so I could work with the body shop and get it wright. Again, sorry it happed I know we could have made this right had you just let us know what you had found.

- Auto-Spec Round Rock
5

They are honest, helpful, and they fix it right the first time. I always take my cars there and recommend them to friends

Thanks, and with all the mods you have on your Miata's it makes it a little fun also

- Auto-Spec Round Rock
5

They've been the mechanics our family use for approaching 20 years now. They're fast, efficient, friendly, and honest. They usually come in under time and under budget. I can't recommend them nearly enough.

Thank you for 20 years of loyalty, We should have coffee mugs made for such an occasions

- Auto-Spec Round Rock
5

These guys are great. I trust their analysis and recommendations. Professional and courteous. Service: General repairs & maintenance

your too kind, thank you

- Auto-Spec Round Rock
5

Excellent service at a fair price. Get done right the first time with these specialized experts. Services: Steering & suspension repair, Transmission

Thanks for the positive vibs.

- Auto-Spec Round Rock
5

Mike is very nice and honest person . Always take care of our car and give us ride Whenever we needed. All I can say Automotive Specialist I can trust their Work . Their charges are reasonable too . Service: Oil change

Mike has been with us for ten years and when I hear customers give him praise like that make me hope for another ten tears. thank you

- Auto-Spec Round Rock
5

Best place!! Fair. Only do what needs to be done.

Thanks Dan! We depend on our regular customers like you to spread the word.

- Auto-Spec Round Rock
5

I have used John Long's Automotive (Georgetown) about every ~2-years since they opened when I don't have time to perform a task myself. I have always been happy with their service. Today I had to deal with them for a warranty item that was not resolved directly by them due to I was 200 miles away. When I told them of the issue and the situation why I could not take it back to them they stepped up and resolved it (financially) to my complete satisfaction. This is how a business builds relationships as opposed to being a transactional business. Glad I started using them many years ago. This incident only re-enforced my continued use of them in the future. Services: General repairs & maintenance, Brakes, Battery

We are glad everything worked out. I hope everyone is feeling better

- Auto-Spec Georgetown
5

Excellent service at a fair price. Get done right the first time with these specialized experts.

Thanks for the positive vibs.

- Auto-Spec Round Rock
AUTO-SPEC GEORGETOWN is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto-Spec Georgetown (512) 864-3022, Auto-Spec Round Rock (512) 472-4977 if you have any issues in accessing any area of our website.