We have been using Auto Spec for 6 years; it takes longer and longer and longer to even get your car back. There is ZERO ccmmunication, updates, etc...ZERO, and it's consistently like that. I have had the car in this place for 3 days and they have done NOTHING.
Were are sorry you have a bad experience. At that moment we were running with only one service writter and short on techs after covid. We have improve this since your last visit by adding more tech and a new Service writter. I hope we can serve you in the future as we really appreciate are long standing customers.
- Auto-Spec Georgetown