5

Everything you want from your mechanic it’s to be honest, trustworthy, right advice without any extras, fast and quality work with fair prices. Thanks to Mike and his team from Automotive specialists me and my wife (we have 2 cars) getting all of that during 9 years of experience with them. Those guys taking care of our cars like it’s their own! Thank you Mike! Thank you team! Keep going like you are doing, we are very happy from your service!! Highly recommended!!!

5

Have had nothing but good experiences with Automotive Specialists. Ray has always been fantastic!

5

We have been clients of Automotive Specialist for a number of years. Ray, and the other guys there have served us and all of our vehicles with care, honesty and integrity always. We’ve even brought them our families vehicles from out of town that’s how much we trust them. If you are looking for an auto repair shop that you can trust! Look no further! These guys are the real deal.

3

You lost me when you told me a replacement set of windshield wipers for my Honda Fit was going to be “expensive...like $50-60.” Autozone = $25 Also when someone takes their car in for a checkup before a long road trip, maybe take a look? You sent me away free of charge but you did absolutely nothing. Didn’t even top off fluids. Another auto repair place found several things and gave me peace of mind before getting out on the road. You lost that $$.

5

Great experience! Very nice people, clean waiting area, quick service for a State inspection! I would definitely recommend this business, and will be returning if/when I need anything done on my Toyota Avalon!

5

Can’t say enough good about this place. Very professional, friendly, timely, knowledgeable, thorough...the list goes on.

5

Had a great experience with Automotive Specialist. My parents referred us to them and they have always been honest, transparent, and quick at fixing whatever needs done on the car. I appreciate that they aren’t trying to up sell or up charge us.

5

Quality treatment with no wait and no drama! Love it when good people can do a great job. That happens here!

2

I came in the other day because my truck had a weird clanking sound. They told me they checked out EVERY SINGLE possibility and said it had to be something with the transmission. They told me they were going to charge me $800 to just drop the transmission (which is almost everyone's normal price). After dropping it, they found that it was the starter causing the problem, which I know doesn't need to have the transmission dropped. They then said they were going to check the flywheel to make sure it didn't get damaged, which is why "we still needed to drop the transmission." (That's one way, but that's a lie). They shouldn't have had to drop my transmission if it was the starter and they said that they checked everything in the first place and to check the fly wheel all they had to do was remove my starter and they would've had a way to see the it. After checking with my good friend and mechanic and another mechanic they also confirmed that they didn't have to drop my transmission and they could've done it the other way. They lied to me. And they still tried to make me pay $1,000 for a $300 problem. And also still tried to justify why they did it.

1

This business was highly recommended to me from someone who had been getting service here for over 11 years, and after my experience, will never be back. Long story short, there was zero communication and no professionalism nor did they stand by what they say. Absolutely no concern for letting the customer know what is going on unless you call them. Also, I am randomly missing a piece of the trunk liner now (they claim they did not touch it, but I don’t know how it disappeared). Thankfully, when they broke two other pieces of my interior liner, they replaced at no cost to me (as you should). That however is the only positive thing that happened, minus having to wait a weekend for the part to ship and have it replaced. After being highly recommended and seeing so many positive reviews, I am extremely disappointed in my experience and won’t be back.

Sorry we did not meet your expectations. COVID had us down on staff and we were struggling just to get the cars fixed. It's our goal to keep everyone informed of what's happening but we just fell short. The piece missing from the trunk was replaced at our cost although I am positive it was not lost at our shop. Sorry you did not get our best but we did try and make it right

- Auto-Spec Georgetown
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