Georgetown & Round Rock Auto Repair

I have not decided about having repairs done yet. However I was very impressed with the reception I received.

Trustworthy

Great place for having auto work done. Being able to make an appointment sure is nice.

Great work atmosphere, friendly, outgoing, understanding of what customer wants done. Just all around " FANTASTIC PLACE AND THEY SHOULD BE PROUD TO OWN IT OR RUN IT. WONDERFUL STAFF.,

As a.new arrival i didnt know the necessary items needed as well as the procedure to follow. There was a man and woman at the front desk both were very patient and informative as to the necessary procedures. I was.impressed by each individuals demeanor. Thank you for easing an otherwise frustrating procedure. Mike

I had issues with my car making a noise when the gas peddle was pressed and released. The mechanic found the problem and fixed it .I was told that I may have a faint noise from the other side. The faint noise became louder. I took the car back for a look. After taking the tires and many other parts off, they applied a lubricant and put everything back in place. As of today, no noise and they did not charge me for the dismantling, lubricants, and reassembling. I offered to pay and they said no. It's nice having a honest auto repair shop that doesn't take advantage of its customers, especially someone with no automotive knowledge. I will definitely refer my friends and family. Thank you!

I had a scheduled appointment for a car inspection. After 15 minutes of waiting, I asked the ill-mannered receptionist when my car would be inspected. She said it would be almost another hour because I was 10 minutes late for my appointment. I admit I was 2 minutes late - 2 minutes - and this ding-dong wanted to punish me! When I asked for my keys back, she said she was sorry for the miscommunication. What miscommunication? I had an appointment! This is a poorly managed operation. Won't ever go back.

Repaired my car quickly for a fair price.

The people here are honest and extremely helpful. Many times they don't charge me for the little extras that they do. From the reception staff to the mechanics, all the way up to the owner, I am always pleased with their work. They go above and beyond, and are always thorough and very polite. I have been going to this location for over two years and will always bring my vehicles here. Oh, yes, almost forgot to mention the wonderful coffee they have in the lobby!

I ordered 2 new tires from Tire Rack which delivered directly to Automotive Specialist. Scheduling the appt was easy and quick and when I arrived the service writer was very professional and the work was done quickly and at the quoted price with no up-sell pressure. Fantastic experience.