5

I have a small used car lot and use these guys whenever I have a hard to solve problem. I drive 45 miles because they are clean courteous and they fix the car on the first trip. Great little business!

5

I found these guys when I was in an accident right down the road from them. They helped me set everything up and got me back up and running quick. I wanted to get my PT Cruiser up and running and they helped me with the tow and made everything easy to take care of at their shop. I got the car back much sooner then I was expecting and Mike has always taken great care of us. 100% I give them my vote of confidence. I will always take my cars to them.

5

I work with automotive repair facilities daily in my job, and I can tell you that this place is a rare breed. They are a unicorn in the auto repair world. Honest, quality work and reasonably priced. I've had multiple experiences with these guys and they always deliver. They're knowledgeable, helpful and honest. I've never left there feeling cheated or pressured, and you always get a sense that they have your best interest in mind.

5

The only shop I take my cars when they are no longer under warranty. Great, thorough, honest service. They have fixed a couple of issues on my old '99 Miata that were beyond my amateur capabilities, and they replaced the soft top for less than half what the dealership quoted me for the same job.

5

The mechanics who work here are honest and trustworthy. They are not going to overcharge you. They are also very knowledgeable.

2

I return because they have done good work before. Not interested or no customer service. I tried not once but three times to get an estimate on repairs or replacement on my engine. No one returned my call.

You would need to bring that truck into the shop for us to be able to give you an estimate. There are way too many variables for that to do an over the phone quote. We have no history of ever seeing that truck here, just a few phone calls about it.

- Auto-Spec Georgetown
5

Amazing customer service, highly recommended.

5

Wonderful People.

1

For an afternoon (less than 2 hours) of work and less than $150 in parts I fixed what was quoted as $700. In addition, when going to work on my car a few days after having a check engine light inspection done here, I find out that my radiator cap is not/has not been on. I got the $700 from what I was quoted over the phone. By your staff. I was also told that two belts needed to be replaced, which is odd since there is only one belt, the serpentine belt mentioned, in my vehicle. When I said "two belts?" I was told that was correct, and that if I got them together I would save some money. So I said no thank you and fixed the ONE belt in my vehicle on my own. No misunderstanding.

After reviewing your invoice the quote that we worked up for your 2003 Toyota included removing and replacing the serpentine belt and removing and replacing your thermostat. The total for those repairs was quoted to be $351.83. Not sure where you got $700 from. That was not our quote. Sorry if you misunderstood, parts and labor for that job is $351.83 and that includes a 24 month 24k miles warranty.

- Auto-Spec Georgetown
5

Feel like these folks have always been honest with me about what my cars needed. Present options and are never pushy about unnecessary repairs. They offer courtesy transports. They are polite, professional, and typically get the work done in a very reasonable amount of time.

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