All the other rave reviews are totally warranted. After a few less than stellar experiences with some bigger "dealership alternative" shops, I caught wind of Auto-Spec as being a down-to-earth, informative and straight-shooting place that offers free rides to and from their Round Rock location. It was time for a new timing belt/seals/water pump for my 2010 Subaru Outback and I called three other shops (including the dealership) before calling Auto-Spec. Mike picked up the phone and not only gave me an honest over-the-phone estimate range, but also provided details about some of the potential snags they've come across on other Subarus so I wouldn't be surprised. The price was very competitive. After dropping the car off on a Friday morning, I was shuttled by a super nice gentleman to my office off Parmer, arriving at work by 8:15. Although they quoted a same-day turnaround (barring any complications), they did run into a complication (remember that helpful communication up front?) that required the car to stay overnight. Mike offered to send the shuttle out to take me from my office to my house and to let me potentially pick the car up on Saturday since he was planning on being in the shop. Super accommodating! I wound up having to get the car the next Monday, but since they picked me up at my convenience, it was super easy. You've made an instant loyal customer.