5

Most of the time, my cars go to these guys for maintenance, repairs, and modifications. They are honest, easy to deal with, they communicate really well, and they know how to be fair on price. I have thousands of dollars worth of repairs and maintenance done with them to date and I'm happy with every dime I spent. You will be, too. Particularly raving props go out to Ray, he's pretty great.

Thank You Igor. We appreciate your business.

- Auto-Spec Round Rock
5

Great friendly staff

2

I brought my rx8 to Automotive specialist for an oil change. Got my car back with two long scratches on the steering wheel. Mike said that he was sorry about it. I suggest you check you car every time you get it back from these guys even if you leave it there for only half an hour. Other than that service was ok.

Mike doesn't recall there being any scratches on your steering wheel. He personally pulled your car into the shop. We do have cameras in the shop recording all the time. We haven't seen where anyone came in contact with your steering wheel that would create scratches. He asked you to bring it back to the shop so we could see what scratches you are talking about but you opted not to. The steering wheel isn't something that would typical get scratched so we would like to see it. Perhaps we could do something about it but you will need to come back to the shop and at least give us an opportunity. We are known for always doing the right thing and will always take responsibility for anything we do.

- Auto-Spec Round Rock
5

Love this place! My dad lives in Mississippi so it's nice to know that someone will be there to let me know what's going on with my car and let me have it straight. Everyone is very professional and the place is clean. They also have a driver if you want to go hang out somewhere else while your car is repaired or your oil is changed. They are the only AAA approved car repair in georgetown!

Thank You Rhonda, We have enjoyed having you here. Call us anytime.

- Auto-Spec Georgetown
5

I drive about 30 minutes, past dozens of other mechanic shops, to this one. The first time I walked into the waiting area, I thought I was in the wrong place. It's so nice and clean! Very comfortable if you have to wait, with a complimentary Keurig coffee bar and nice seating. The mechanics are top notch, honest and hardworking. They will educate you and give you options so that you feel comfortable with the repairs or maintenance. I always leave feeling like my business is appreciated. Trust me, you will be in good hands here!

Thank You Courtney!

- Auto-Spec Georgetown
2

I brought my rx8 to Automotive specialist for an oil change. Got my car back with two long scratches on the steering wheel. Mike said that he was sorry about it. I suggest you check you car every time you get it back from these guys even if you leave it there for only half an hour. Other than that service was ok.

Mike doesn't recall there being any scratches on your steering wheel. He personally pulled your car into the shop. We do have cameras in the shop recording all the time. We haven't seen where anyone came in contact with your steering wheel that would create scratches. He asked you to bring it back to the shop so we could see what scratches you are talking about but you opted not to. The steering wheel isn't something that would typical get scratched so we would like to see it. Perhaps we could do something about it but you will need to come back to the shop and at least give us an opportunity. We are known for always doing the right thing and will always take responsibility for anything we do.

- Auto-Spec Round Rock
4

Update on my review. I took Mike up on his offer and I used them again recently to replace the coolant recovery tank in my car. Did a great job at a great price. I am going to assume the problem with my brake repair was a one off mistake.

4

My check engine light was on and my car was running rough. I went to a chain parts store to get the code read, and after replacing several parts and not fixing the problem, I got tired of repeatedly buying parts. These guys found the problem while doing a $65 diagnosis, and the fix was simple enough that they didn't charge me anything more. I'd recommend them. The only thing stopping a perfect score was that I didn't get a call when my car was ready - I had to call them. But to be fair, it may have just been finished and maybe I beat them to the phone.

5

Wouldn't think of taking my car anywhere else! They really take care of their customers. Usually they can get you in and out pretty quickly, but it does get busy from time to time, if you do have to wait....the lobby is very nice with a complimentary Keurig coffee/tea bar and comfortable couches. The mechanics are very knowledgable and are willing to explain everything so that you feel comfortable with the repairs or maintenance needed. No job too big or small for these guys!

5

I drive about 30 minutes, past dozens of other mechanic shops, to this one. The first time I walked into the waiting area, I thought I was in the wrong place. It's so nice and clean! Very comfortable if you have to wait, with a complimentary Keurig coffee bar and nice seating. The mechanics are top notch, honest and hardworking. They will educate you and give you options so that you feel comfortable with the repairs or maintenance. I always leave feeling like my business is appreciated. Trust me, you will be in good hands here!

Thank You Courtney!

- Auto-Spec Georgetown
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