5

I only trust these guys to do any work on my vehicles!

5

Wow these guys really exceeded my expectations. Awesome service. I had an Engine warning light on our F450 work truck come on close to the Round Rock location. I had a very busy day ahead of me and needed it that afternoon to tow equipment. They diagnosed the problem right away, replaced a faulty sensor and had me on my way in 40 mins. Great to find a repair shop that offers such tremendous service. Will definitely be bringing all our vehicles here. Thanks John and the crew.

5

I had a friend suggest this place after the shop I used to go to closed down. I called in today and asked about fixing an issue with my Honda Accord. The guy who answered the phone was Mike. He told me that the part was between $1,200-$1,500.Then he said that if I was under 80,000 miles it was covered by Honda and I should go to a dealership. Well my mileage is 79,180, right under the gun. They have a customer for life.

5

I took my truck here based on reviews you're on yelp and on Angie's list. I needed new brakes. And these guys who ordered a more than fair price and turned it around exceedingly fast. I was the first one there in the morning and they said they would have it done around noon. I asked if they could do better, and they DID!! It was ready before 11:00 and I was out the door and traveling. It's now a week after I went in and all is still good. Their warranty is exceptional too. I will absolutely bring my cars here in the future.

5

Incredibly happy to have found a trusted mechanic. They were very friendly, quick and helpful, they even went so far as to drive me to my campus whilst my car was being fixed and picked me up again once it was finished. Would highly recommend these guys to anyone in need of car maintenance.

5

Even though I have given these guys a large sum of money this summer for work done on my 07 X3 BMW they still rate 5 stars. Last week my X3 started getting hot and I had it towed to Auto Spec garage. Without asking for an estimate I told Mike to take care of it. When he called after the initial diagnosis he was more than apologetic about the cost. I told him it wasn't his fault that parts break. When the initial work was complete he informed me that the cooling fan was not working and without asking he ordered the part and had my car back on the road in 3 days. If you can find a better shop in the Austin area they must be the best kept secret in Texas because Auto Spec here in Round Rock is the best shop I have ever taken any of my cars to and as long as I'm alive they will be the only ones to turn a wrench on anything I own.

2

I'm really torn about this place as their customer service really seems to vary on who you get working the counter. My mom started using this place about 6 years ago when she moved into Sun City Georgetown and she generally reports having a positive experience here. First thing in morning, I call and schedule an appointment at 430 to get her state inspection completed. Yet upon our arrival, the gentleman working the counter (dressed in a blue fishing shirt and cammo ball cap) can't find it--even though we spelled the last name multiple times. Finally he finds it in the computer but says our appointment isn't until tomorrow. Well, that sets my mom off into a tirade about how she's spent a lot of money on repairs over the years and expects better customer service. I tell her let's just go to Jiffy Lube, but then the guys wants to argue with a 79 year old for a while . When my mom finally asks for the manager, the manager simply says, "We have 3 or 4 state inspection techs inside. Pull one of them off and get this done". About 15 minutes later, the car passed and we're on our way out. On one hand, the manger quickly resolved the issue to our satisfaction, but the gentleman working the counter really needs lesson in customer service.

5

These guys are great! My 2nd time here was as good as my first. Even when I didn't make an appointment they are getting me in with a little wait...but that's ok because I didn't make an appointment.

5

I must say that trusting a mechanic to work on your car like they are a family member is one of the most elusive quests we can be on. In my opinion, the folks at Automotive Specialist go beyond the norm every time. Your car will always be fixed properly in the time promised and if a problem arises you will be informed right away of how they feel is the best way to go. Ray and Mike really care about giving the best service possible. I am a customer for life! Thanks guys for bringing my little red Tacoma back to life.

5

AUTO-SPEC GEORGETOWN is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto-Spec Georgetown (512) 864-3022, Auto-Spec Round Rock (512) 472-4977 if you have any issues in accessing any area of our website.