Georgetown & Round Rock Auto Repair

Brought my truck in because the heater was not blowing hot air. We made it through last winter without it, but didn't want to do that again this year. I figured it was just air bubbles in the cooling system that I wasn't able to remove on my own. The mechanic spent a few hours with it, trying to remove the air with their airlift system. They found a small crack at the end of my overflow hose, so they trimmed the end off and tried to remove the air from the system once again. It was later determined that the heater control valve was bad. The part had to be ordered from the dealership, so I decided to take care of it on my own. Total cost for the 2.5 hours of work: $52 with tax. They only charged me for the diagnostic fee. I couldn't believe it! They found the problem, found and fixed a small leak, and spent a lot of time on my vehicle. I was expecting to pay at least $100. I will be returning to this shop with both of my vehicles for all of my maintenance needs. Also, their diagnostic was correct! I ordered a new heater control valve and installed it myself. The heater works great now and the wife is very happy!

My 2008 HHR was runny ruff and set of my check engine light and was told by a lube shop that my injectors needed cleaning and if i didn't get them cleaned i would have issues with car running ruff... Crazy thing is a few hours later my car started acting up and my check engine light came on..I was on my way to a Job in Georgetown and stopped at John Longs and had them check it out and found my injector plugged was not plugged in all the way and plugged it and and re set the code,,Highly Recommend them i will be using them again!!

Wow. Just.... Wow. I am new to the area and was leery about taking my car in to a "mom and pop shop" without a recommendation. But my Mazda broke down on me... again... and I was tired of dealing with the dealership. I saw the reviews for this place here on Yelp and thought I'd check it out. When I talked to Ray about the status of my vehicle (after they had looked at it, which they did in a timely manner) he said everything pointed to the throttle body. Now this is the part of the story where I usually get screwed over by the car guy who can very obviously tell I have absolutely NO IDEA what that means. So then he said the dreaded words, "and that's a really expensive problem." Crap. The tears were welling up behind my eyes. But then he advised I just have them clean it out versus replacing the whole thing to see if that would do the trick. That made me breathe a little better and of course I agreed to it because it sounded way cheaper! When I picked the car up Ray was honest with me, said the engine light was off, it seemed to be driving fine, and that he was crossing his fingers for me, but if I had any more problems with it to bring it back. Before I go any further, let me just say that I was already impressed that... #1, They got to my vehicle in a timely manner, #2, They were very professional in their appearance and communication, and #3, They advised a cheaper solution when they easily could have charged me $1,200 to replace the thing (which is probably what the dealership would have done). But THEN... a truly magical thing happened. I got my wallet out to pay them the $65 they had previously told me they would have to charge up front for running the diagnostics on the check engine light, and the guy said, "No charge." Wait.... What? No charge? I mean, they DID WORK. They cleaned out the thing. They ran the diagnostic test. Seriously?? I'm sold. I told the guy, "I hope you don't take this the wrong way, but I hope I never see you again." I mean, no one WANTS to take their car in to the shop. But if (OK, when) I have problems with my car in the future, I will feel 100% comfortable and confident taking it to this place. I am so impressed. I really can't say enough about the experience. They have no idea how much they have done for my spirit.

I went to John Long's Automotive last year when my car started making weird clunking noises when going in reverse after I accidentally backed into a low post. I was new to Georgetown, so I read reviews before I picked a place to take my car to since I am just a poor college student and leery of car repair places in general after several really bad experiences with dealership repairs. Looks like a lot of those positive reviews I based my decision on have been filtered since then for whatever reason, but I can still speak from my experience. I must have passed like half a dozen other car service shops on the way to them on the other side of town, and felt a little foolish doing so, but let me tell you--it was so worth it! Their lobby was nice, including coffee, and I was one of several customers there, but it took only a minute or two to be served. When I explained what the problem was, the repair man at the desk I was talking to immediately came out to the car with me to have me drive it around the parking lot with him to show him the sound. Well, of course the sound I'd been hearing for weeks would not show up when I finally got a repair person in the car to listen! But instead of telling me what I really needed was my head examined, he said to leave the car there and he would look at it in the shop. I wasn't gone an hour when he called back saying they found the problem--a crunched muffler. And not only that, but they had already fixed it! And when I asked what I owed, he said NO CHARGE. That if I bumped it ever again, it would need to be replaced, but they gave me a reference for who in town to go to to get a good replacement muffler. Like I said, it has been about a year or so now, but my muffler has not had any problems since that day I took my car to John Long's. In fact, my car hasn't had any more problems at all--a major relief to someone like me who has had the horrible previous experience of having her car break down on the side of the road far from home after a dealer repair person sliced a coolant hose while fixing another part of the car. These guys are not just good repairmen; they are good people. I was just a walk-in, but was treated like family. I would definitely recommend them to anybody in the area whose car is having issues. I live another city over now, but I think I would still make the (even farther) trip out to them if my car were to need repairs.

I do most of my work myself but there are times when I just dont want to do it or when I need it faster than I could do it myself. For those times this is the perfect shop. I've taken 2 of my cars there and they have gone above and beyond every time.

Let me start off by saying I have know John and the service writer for many years. I have worked cars for a long time as a hobby but I can do just about anything. I had a alternator go out in a van I had and didnt have the time to do it myself. I got it up to his shop and was told yes its the alternator and it would be $850 to replace it. I really didn't have time to do it so I said just do it. The next day just for amusement I called the ford dealer and they said it would be $650 to replace it. They were charging more than the dealer. They also fixed a vacuum line for $100 ( I drove it twice before that stopped working again). I picked up the van paid the bill and then drove it to a event I was doing. On the way back from the the event it made a strange noise and then a short time later it started to overheat I pulled over let it cool and then just limped it home. I had the van towed back to Johns shop ($100). They had it a day or two and gave me a list of BS things that are "wrong" with it. One of the things wrong with it was that there is a small wiring harness broken by the fan. I then decided I didn't want them to work on it anymore I will do it my self. I then had it towed back to my house($100). I ripped into to the front end to get to this harness found it the brake in the wires. I then found a 11mm deep socket in the bottom of the fan shroud. a 11mm is used to remove the turbo hoses to get to the alternator. So the diesel mec that they have dropped his socked in the fan and didn't remove it and then the fan picked it up and ripped the harness. I repaired the wiring and put it all back together and it was driving horrible. There was another problem. I then had it towed to the ford dealer($100) They had it a few days and then told me that the PCM is bad and that if the harness that got ripped will short them out. I had them replace it for $1300. I called John and told him the story he told me that he will check into it. I called back in a few days and he said he not missing any sockets and he cant help me. My best thought for anyone needing a repair just take it to the dealer. If the dealer messes anything up they will cover it a lot better than John.

I am a woman that knows how to put gas in my car and drive it. Consequently, I get treated as such. The staff at JC Automotive showed a sincere concern for automotive problems, treated me with the utmost respect and gave me a very fair price for the repairs needed. I'm soooo happy to have them in my corner.

Scam Artists They tried to charge me $65 for a inspection to find out what the problem was. Go across the highway to AAMCO, they do it for free.

This shop is great! The staff is friendly and so helpful! They get the job done in a good manner of time. They do not hasle you around. I recommend this place to ALL my family and friends! They also have a shop in round rock i highly reccomend as well!

This shop was great, i was driving my dodge neon that just broke down while driving on 620. My car was towed to this shop and dropped off. The following day my car was already diagnosed, fixed and ready to be picked up! They had a payment plan and was happy to work with me! This shop was on top of things and so friendly! This was prob 2yrs ago and i have not stopped using this place. I highly reccomend them