I stopped in to check the place out close to closing time 5:15 pm Thursday. Frankly, I don't see why ppl say they're friendly. When someone finally acknowledged me, I was told to drop it off tomorrow & I would HAVE to leave it there. What? I was told I could get a ride home via shuttle, but I didn't like that that was my ONLY option. Last thing I want is for my van to sit all day for nothing. I like to stay and see what they are doing. The fans stopped working, that cool the radiator, and so I hate to drive it. I asked if I could leave it now, and get a ride, two miles away. It was 5:15, so he said no. I asked how much to diagnose, and he said $65. Wow. Too high just to diagnose, and I couldn't allow myself to be treated so...carelessly. Guess they got all the business they need...I am unsure what to rate them, so 50/50 seems fairer than how I was treated.