Georgetown & Round Rock Auto Repair

I just didn't like the fact that they wanted to charge me for the diagnostic, which I already had...I ended up going somewhere else where they fixed it and didn't charge me for that but their place does look really clean and decent and I'm sure they do a good job since it was packed

My husband and I have used Automotive Specialists in Round Rock several times within the past year and a half. They have always exceeded our expectations in regards to service, honesty and promptness. I've gone in by without my husband many times and they have never been condescending and I've never felt that I've been taken advantage of. We are thoroughly educated on what work they can/will do on the car before they start the process. I have and will continue to recommend them to anyone and everyone. I've lived in the Austin area for over 12 years and these guys are the best that I've used. I wish I had found them sooner.

I actually found a mechnaic I like! Came in for tires installed, radio issue, and annual inspection. They fixed everything for a really low price (about $75). I also got a great deal on tires from tirerack.com. And even though the guys were really busy they were nice about my adding on the annual inspection while I was there.

As a woman, I have always *dreaded* having to take my car to any shop for any thing. I even had gotten to the point where I hated taking it in for a simple oil change. Mechanics were not my favorite people--I could never tell when they were being honest and when they were upselling things I didn't need. And then I came here. Not once have I ever been spoken to condescendingly. Not once have I ever been upsold on something that I didn't need. In fact, they've even sent me on my way telling me that what I thought I needed done did not in fact need to be done yet. They explain what is needed. They'll take you into the garage and show you. They actually listen to you and don't make you feel like an idiot. They are HONEST. And super nice too! They also try to get your car in and out the same day. I've taken my car to them since they opened, and it's been rare that they've had to keep my car overnight. They fix the problem, or they tell me that it's something I can live with for a while but to bring it in if it gets worse. One time - out of the many times I've taken my car in - they told me they knew in their gut what the problem was but couldn't replicate it, and they gave me the choice of going ahead and fixing it or waiting (I think it was something with the ignition). I went with their gut. I seriously trust these guys. A great mechanic is like a great hairstylist - you really want to find one and stick with 'em. :)

I have been taking both my cars to Automotive Specialists since I returned to the Austin area. I have found them to be prompt, courteous and trustworthy. The work they have done on both my Miata and my Subaru has always been of the highest quality. I started going to Automotive Specialists since they were recommended by local Miata owners, but they work on any car with the same level of dedication to quality work. The most recent work was a new clutch and new top for my Miata, and I couldn't be happier with the results.

My car started to have some serious engine trouble over the past week, prompting me to scramble to look for a good mechanic. Having a Honda S2000, I wanted to find someone who specializes in Japanese/Honda sports cars. I was pointed to JC Automotive up in Round Rock by the S2000 Club of America, who told me these guys are honest, reliable, and fantastic at their job. They were absolutely right. After taking this car to a few other mechanics, and speaking to plenty of auto aficionados, I was under the impression that my problem was going to be fairly serious (a broken piston, a bent valve?!) as the car was shaking on idle, under performing and check engine light blinking. I took it here one weekday morning to find it very busy (that already says a lot). Dropped it off, and by the afternoon I got a friendly call from Ray. He told me it was a simple problem of replacing the Ignition Coils on my car, a somewhat pricey but simple procedure. However, he let me know the only reason it's pricey is due to the parts, so he recommended I look around for my self, to find them cheaper, while advising me on what brands to avoid. Their knowledge of my particular car was fantastic. After consulting with them a few times over the phone, we decided I could do the job myself. When i went to go pick up my car, they explained their testing procedure, why I needed to change it, and were not pushy at all for having them do it. I paid my inspection fee ($65) and did the job myself after ordering the parts. While I didn't end up using them for this job, I highly respect their professionalism and will definitely use them again for any problems with any of my cars. Highly recommended!

I have been to JC Automotive Specialists probably 4 or 5 times. Being a weekend mechanic they have helped me out of a couple binds. They always have time to help explain things, are incredibly friendly and very knowledgeable. I spent time trying different shops but after finding this place no longer take my car anywhere else as I trust them 100%! I love this place!!

Great group of guys over there. Always helpful and friendly. Super fast too!

First time here and when I mentioned I chose them because of Yelp, the guy was so proud of the rep they've built online. Said it's tough though because everyone has such high expectations when they cam there. Well, I'm just finishing up my first visit, and I can tell you that their ranking is very well deserved. Never, EVER been talked to/treated as respectfully and thoughtfully as I have been here today. Not only were they completely friendly (everyone, including the way the shuttle driver interacted with the other people waiting), but they provided low-cost suggestions for my car repair that they easily could have explained differently and had me spending $$$. Will definitely be coming back for future car repair needs, and would highly recommend JC to anyone in the Round Rock, Georgetown, North Austin area who appreciates fantastic service and smart technicians. Love to see independent businesses doing it right, and they most definitely are. Thanks, guys!

I had a roadtrip from Austin to Vermont I was gearing up for (that I was doing alone) and I had taken my car to a few garages to get estimates on what needed to be done before the big trip. I had estimates ranging from $200-$900. What a difference in parts and labor! I decided todrive 20 miles to have JC Automotive settle everything. I had used them for over 3 years before moving out of town, and knew they'd steer me in the right direction. And that they did and I'm glad I had them work on my car. They have excellent customer service and have a really clean waiting area. There is a TV, super fast wireless internet and about a million magazines to look at. They have coffee available and they will shuttle you pretty much anywhere in the area. They do NOT take appointments here, so everything is first come first serve. That is awesome, BUT be aware that they are one busy place (and that's a good thing!!!). If you have a rattle here, or a rattle there you are needing to have a peak at, definitely check these guys out. Obviously they are awesome, I mean look at all of the great YELP reviews!!!