3

The staff was great...But my oil change / tire rotation took 90 mins. Thank God I had time to spare. But I didnt have to worry about some guy just out of prison forgetting to put a cap back on because he was setting up drug deals on his iphone under the bay...lol I will be back...

5

These guys are my one-stop shop for my customers that need any repair other than transmission. Being a transmission shop owner we don't do other car repair so I need to refer my customers to the same shop that I send my mother. If they treat my mom right, they'll treat you right. Love your mama, go to JCA.

5

This is the best shop I have ever used! I had another shop install new front ball joints on my F250. My truck never drove right after the installation. I took it back to the original shop three times and to three other shops. All of the shops tried to realign the steering or readjust the steering box. One shop overinflated my ties. Another told me my truck is old (2004) and will never drive right. When I finally took it to Long's, they figured out that my ball joints were not good. When they took off the old (9 months) ball joints, we found that they did not match. The threads were different, one was loose and one was tight. Long's are honest, fair and respectful. I highly recommend them! L. Rabb Georgetown, TX

5

I've only come here for an oil change and tire rotation, so my review isn't as thorough as those with bigger car problems, but I loved it. I didn't mind the 50 minute wait, I was prepared from reading the other reviews here and brought a book along. Anyhow, everything went fine, they didn't try to sell me any extra stuff and the $15 off coupon for checking in via the Yelp Mobile app really helped. I'll be sure to come back here next time I get my oil changed.

5

ok didnt really have any work done besides them diagnosing what was wrong with my car..which was all i really wanted..my car is a piece and everywhere else i took my car the mechanics took one look under the hood and said just buy a new car. you think i would if i had the money but i guess everyone has something smart to say. except these guys. they took a look ,scratched their heads, and went to work.. now i do recommend u take the free ride home or have someone pick you up because its gonna take forever and if youve read previous reviews you know im telling the truth. they told me exactly what would need to be done to fix it and didnt try and sugar coat anything..unfortunately the repairs cost would have made me sell my kidney but atleast i knew what was wrong and were to start.....Bought the parts and a manual and saved myself about 500 bucks..but if i had the money i definitely would have had them do it themselves. Top notch crew and service..

5

This is a great place. I normally work on my family vehicles but just don't have the time to anymore. I refer them now to JC Auto Specs and they have always been treated great. Thanks!

5

These guys are the best--professional, fair, and unbelievably nice. They recommended Eagle Transmission which has been an equally great experience too. 4th year as a customer.

5

I took my Honda Element to the Honda dealership for a service and afterwards there was a humming noise while I was driving. Three mechanics and one more dealership later the problem was not solved. I took my car to these folks because of the great reviews on Yelp and elsewhere. When I walked through the door the place was gorgeous. It was like a Spa so I thought I had the wrong place. Their free coffee while you wait is amazingly good too. The person who helped me was an older man and he was so great listening to what I had to say and REALLY hearing me instead of the usual dismissive attitude you get at garages. Later that day they let me know they had checked it out and it was my tires and they had fixed the problem and they didn't charge me anything even though I asked more than once to pay because I really thought they deserved to get paid for it. The only garage I will be taking my car to.

5

So I took my 89 camry to them after Lambs on 620 screwed me. They fixed it right , period. They had it running and that is exactly why I brought it to them. I was actually considering buying a used car but kept fighting it since this was clearly a cheaper option than trying to sell it. Good thing too. I am a happy camper and I know that I didn't get the shaft. Should of taken it here first. Will do so from now on.

5

I've been using these guys for years, and let me tell you, they are HONEST! I always used to try not to come across as clueless when dealing with mechanics, because I was afraid of mechanics who would take advantage of me if they realized that I wouldn't know the difference. I'm sure it happened over the years, but I keep going back here because they're just dead honest, and it doesn't hurt that they're nice. Also, if they're not comfortable doing a repair themselves, because of something unique or bizarre, they'll tell you; which has only happened once in 5 years. They always give me all the information to make an informed decision, and are patient enough to explain things repeatedly until I'm comfortable with my understanding of something. These folks are THE BEST!

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