Georgetown & Round Rock Auto Repair

We took our car here last week for a "check up" on some repairs we had done ourselves. No one in our house is in the least bit mechanically inclined, and these were emergency repairs done at night and the only instructions we had were suggestions from the people at an auto parts store. Since we are about to make a long drive, we thought it would be best to have a professional redo the repairs. We dropped our car off, and later received a call from the service technician telling us that they didn't see anything that needed fixing, and that our repair was sound. When we went to collect the car from the shop, there was NO CHARGE, not even for the labour/inspection. Most other auto repair shops would not only have charged us just to look at the car, but would have "found" that the repairs we made needed some sort of professional tweaking. Honesty in AUTO REPAIR? IT IS REAL! How incredibly refreshing! We're convinced: JC Automotive Specialist is the ONLY place we will go for repairs now. It is a great feeling having mechanics you can TRUST.

Just came back from visiting JC Auto Specialist. I was very impressed with their honesty and their kindness as far as customer service. I recently took my vehicle in to have my oil changed somewhere else and was told I was needing my transmission flushed. I thought that was odd since I haven't reached the 30,000 mileage mark. So I held off to see if I could get a second opinion. I'm pretty familiar with the basic maintenance that is needed on my car according to my manual. JC automotive took a look without any charge and said it looked great but recommended that I do have this done at 30,000 miles. I will in the future bring my business here for all my car maintenance needs and would recommend this auto shop to everyone.

I'm a Miata owner, and if you've got one of these, there is no better place to have it worked on. John is a master mechanic of the highest quality and Dan, the service manager, is a Miata expert. I also would not hesitate to take any of my other cars there either if they ever needed repairs. The expertise extends to top replacement too. They did a perfect install on new top for my Miata recently. No drama, just good work!

Dan, the service writer, and the guys at JC's know how to keep customers. I've been there three times, and I can't see taking my vehicles anywhere else. First trip was a dead starter. I had the car towed in, and went home. Less than 30 minutes and they were calling with a conformation and a quote. Hmmm... reasonable price. Okay. Two - three hours later they called and said the car was ready. Cool Beans. Second trip: over 100,000 miles and I knew that timing belt needed replacement so I took it in. I told Dan what I wanted, and he asked if I was hearing any noises or anything. I told him, "Nope... just regular maintenance stuff." He grinned and said, "Well, I'll replace it if you want me to, but you don't need to replace it." He then spent some time explaining to me that my car was different (timing chain vs. timing belt) and that there was no need to go digging around in my engine. I wonder how many mechanics would have done the work knowing it didn't need to be done, but that they could make some money. Third trip: Alignment. In-and-out in about an hour, and I liked Dan's demonstration of camber, toe, and caster using the maroon staplers. :) While I was there I listened to how they were treating their other customers over the phone and in the shop. They were professional, courteous, and always explained things pretty well. I'm convinced these guys know what they are doing and want to make relationships with their customers, not just make money. If you are anywhere near Round Rock take your car here for maintenance.

It is SO hard to find a good, honest, fast mechanic with great customer service. And JC Auto has it all. We took a chance on them shortly after moving to Round Rock (over 4 years ago), after reading the great reviews on Citysearch. And we've always been extremely happy. They don't overcharge. They don't tell you you need things done that you really could do without. They've often charged me nothing when no work was required (when they could have charged 50 bucks for just checking things out). They always clearly explain things and, no matter what the service is, they almost always have it done in the same day. And to top it off they now have loyal customer coupons on their website for $20 off your bill, which is so great with the cost of auto work and these tough financial times. We are lucky enough to live less than 10 minutes from them, but I would make the drive if I had to. I would recommend them to anyone and everyone...

I had taken my car to Jiffy Lube off Parmer and Mopac for an oil change and they had told me I needed to get my transmission fuel changed out as well. A few weeks later my car started acting up and became unable to be driven. I had it towed to JC Automotive Specialists and they diagnosed the problem right away. There was no fuel in my transmission tank so obviously Jiffy Lube had messed up somewhere. JC Automotive Specialists were very professional and not intimidating at all like some places can be. They don't charge you extra for things you don't need done to your car. They immediately diagnosed the problem and checked all the other aspects of my car to make sure nothing else was wrong. I had left my car there for them to inspect and they called frequently to keep me up to date on the status of my car. In the end, they charged about $50 for me to get my transmission tank filled with the correct fuel and for the labor where Jiffy Lube charged me $110 to change out my transmission fuel. I would definitely recommend JC Automotive Specialist to anyone looking for a reliable place with great pricing. I will definitely be bringing my car back to them for any other services.

New in town and not to sure where to take our cars to get fixed. Make a long story short, my wife's PT was having some issues. So, I did some research on yelp and found JC Automotive Specialist, Round Rock. They're very good and friendly. They even offered to drop off if I didn't want to wait there. They finished the job in the promised time frame, and I've been very pleased with the result. What impressed me the most was their follow-up phone call and a thank you card. It's awesome. Take your car there!

I've had cars and service experiences for over 20 years, but it wasn't until I found JC's that I found a place that I felt comfortable handing over keys and giving them carte blanche to do what absolutely needs to be done and to inform me about the rest. They've never tried to upsell me something I didnt' need, never speak down to me (as a woman, this happens more than guys realize), are upfront about telling me what needs to happen now versus later, and always present me with a bill that surprises me... in the good way. They are knowledgeable and competent at repairing and maintaining everything from the most ordinary car to the complicated modified sports cars and don't hesitate to research and ask questions if they don't know the resolution to an issue. I've been very happy, as have all of my friends that I've referred there; my cars go nowhere but JC Autospec now.

So I came across this business from word of mouth. I had heard positive things about the honesty and integrity of the work and employees. I was having a dilemma with my 2001 Honda (see also my review for Lamb's Tire and Automotive Centers @ 15909 S. Great Oaks Drive, Round Rock, 78681). I needed a second opinion on the status of my front struts. I called to see if I could make an appointment and a very friendly woman answered to tell me that they do not make appointments during the week, but that they open at 7:30am and I could bring the car by anytime. She also mentioned they offer a shuttle service that takes you home and then picks you back up if you need a ride back to the shop. So I arrived at 7:45am and talked to one of the managers. I told him that I was there to get a second opinion on my struts and that I also wanted to see if they could check the car to see what was needing repair. He mentioned that they offer a 60,000 mile check-up for no cost. I was pleasantly surprised by this and grateful for the service. So I took the shuttle home and left the car there to be picked apart. After a few hours, I called to check in on the progress and was told that my struts were fine and there were only a few minor maintenance issues that the car needed (spark plugs, brake fluid flush and a cleaning of the battery). I was grateful that it wasn't more. I spoke to an employee named Brian who was very courteous and gave me a call back with all of the quotes and grand total before I made the decision to have them complete the work. I gave them the green light and he said that because they needed to order a part, it might not be completed until the next day. I told him that was fine. A few hours later, I received a call back from him saying the my vehicle was ready and I could pick it up that day if I was available. My husband and I were just sitting at home, so we ran up there to pick it up. The cost was exactly what he had quoted on the phone and they were even kind enough to use a $15 new customer Internet coupon on my total. I felt that the professionalism, value of the work and the price were very fair. It's been so frustrating to want to keep my car in good condition, but every time I've taken it into the shop I feel like I'm getting ripped off. I didn't feel like that here. I felt that they were only recommending necessary work and that they were honest when it came to the status of my struts. I would highly recommend this business and I will definitely be back in the future for any further car matters. It's refreshing to hopefully have found a mechanic that I can trust and will no longer fear taking our cars to.

We bring all our vehicles there whenever there is something my husband can't or doesn't have time to fix. They are highly recommended in car club circles and are very honest. John makes sure the guys really know there stuff. Dan the service manage is knowlegable, friendly and explains exactly why and what your car needs and doesn't need. There is no pressure. If you don't want to have it done no biggie. I have overheard people who have taken there car elsewhere and brought it too them afterwards because the problem is not fixed and they can't believe that it is that simple to resolve. Its always a pleasure to see these guys. They like what they do and it shows.