Georgetown & Round Rock Auto Repair

First time here and when I mentioned I chose them because of Yelp, the guy was so proud of the rep they've built online. Said it's tough though because everyone has such high expectations when they cam there. Well, I'm just finishing up my first visit, and I can tell you that their ranking is very well deserved. Never, EVER been talked to/treated as respectfully and thoughtfully as I have been here today. Not only were they completely friendly (everyone, including the way the shuttle driver interacted with the other people waiting), but they provided low-cost suggestions for my car repair that they easily could have explained differently and had me spending $$$. Will definitely be coming back for future car repair needs, and would highly recommend JC to anyone in the Round Rock, Georgetown, North Austin area who appreciates fantastic service and smart technicians. Love to see independent businesses doing it right, and they most definitely are. Thanks, guys!

I had a roadtrip from Austin to Vermont I was gearing up for (that I was doing alone) and I had taken my car to a few garages to get estimates on what needed to be done before the big trip. I had estimates ranging from $200-$900. What a difference in parts and labor! I decided todrive 20 miles to have JC Automotive settle everything. I had used them for over 3 years before moving out of town, and knew they'd steer me in the right direction. And that they did and I'm glad I had them work on my car. They have excellent customer service and have a really clean waiting area. There is a TV, super fast wireless internet and about a million magazines to look at. They have coffee available and they will shuttle you pretty much anywhere in the area. They do NOT take appointments here, so everything is first come first serve. That is awesome, BUT be aware that they are one busy place (and that's a good thing!!!). If you have a rattle here, or a rattle there you are needing to have a peak at, definitely check these guys out. Obviously they are awesome, I mean look at all of the great YELP reviews!!!

I trust these guys with my car. They give you options, tell you what is really needed, and more often then not...are lower priced then lamb's, Firestone, and the other places around Round Rock. I've now stopped getting estimates and just go straight to them when I need anything and I know it will be done right and I won't get charged for things I don't need. Well...thought i would edit this review...they've been good in the past but i recently took my car in for major service, timing belt and a bunch of other stuff. They quoted about $2000 for everything and i thought it seemed high so i called the dealer and got a quote for everything JC Automotive was recommending and the dealer was only $1400. Major difference for the same work. I have to say i was disappointed...had the dealer do the work and now i'm kind of suspect of taking my car back. This was 6 months ago and my car is still running perfect at 150,000 miles.

I work as a massage therapist, yoga instructor and formerly as a cook. This means that if you have back problems or need a meal I can help you out. If you need car repairs...I'm almost useless. I can change spark plugs but I'll gripe and I can change a mean windshield wiper after years of practice. My wife first used JC Auto and spoke highly of them. People say their prices are higher but for information I'd take my car there first. My last visit is a classic example. I suffer from near anxiety when it comes to auto repairs. They're expensive, I cannot afford a new used car and I cannot do the work myself. I brought my car in to get it checked out and they said you need so and so ground down so the wheels don't jiggle when you brake. You also need to get new motor mounts. Being broke I asked them if it's necessary or is it near cosmetic. Without skipping a beat the mechanic said that the jiggle is more annoying than anything and it'll brake more smoothly but just bring it in when I've got the time/money. On the other he said he's seen cars lose all of the mounts and when you switch gears in an automatic it'll jerk, but there's no long term damage. Again, he honestly told me to bring it in when I had the time and money. So, I paid $60 for the consult and inspection and saved money that I didn't have to toss on a credit card. I'll get the repairs done slowly, over time, on a budget without the mental anxiety that my car is going to break down at any moment. I'll continue buying and driving used cars for some time to come but JC has helped me get over the lies of other shops that take one look at me and know I've not the first clue about cars. When my wife brings hers in the mechanics often bring her back, show her the issue and explain in English what the part does, why it needs to be changed and whether it needs to be done immediately or not. They're common sense, friendly mechanics with a good work ethic.

This is the only place I trust to do work on my car near my place after multiple bad auto shop experiences over my past 8 years of owning a vehicle. Everyone is nice here and the quality of service is top notch. They'll explain the work they've done on your car in easy to understand terms and they'll even show you the work they're doing on your car in the shop so your mind can be at ease. The vibe you get at JC Auto is one of quality, professionalism, and trustworthiness. Sure they may charge a bit more than other places, but you KNOW they're going to the job right the first time. That's worth every penny, especially in an industry with so many scammers and people who do shitty work. Take your car here. You won't be disappointed.

Would rate it 11 stars if I could!!! These guys are absolutely wonderful! Had a horrible experience at another place an hour before I came here... the other guys (Brake Specialist) were rude, demeaning, horrible to deal with, and their prices were insane! But the guys at JC were friendly, helpful, and understanding. Not one of the guys there spoke down to me, they were all respectful and very informative! All the front desk guys are amazing, and Robin was the mechanic who worked on my car and he was fantastic! I will be back again very soon, and I have no problem spending my money with this trustworthy, honest, hard working team. I will recommend them to everyone I know. :) Thanks again guys for turning my horrible day into a good one, my brakes have never worked better!!!!!

Service was fair, but I would recommend buying your own parts as they cost double through them.

They seem to have a cult following among the Miata community. I was pleased with the custom alignment and fluid changes done on my sold Honda but the prices seemed really steep. I was going back to take my beater in for a strut change using my parts, but they wanted more for labor than the car was worth, lol. So I called a place down the street, Jerry's Tires in Pflugerville and they knocked it out for way less, and right on time.

I decided to give JC Automotive Specialist a try after reading all the great reviews and had the firsthand experience of their ethic of honesty. For someone who worries about auto shops offering lists of unnecessary services, such as **cough cough** Jiffy's, I highly recommend you visit JC Automotive instead. I was prepared to spend another $80+ for oil change plus whatever recommendations they might offer but actually left the shop paying just $26 bucks! JC Automotive has my highest recommendation!

The staff was great...But my oil change / tire rotation took 90 mins. Thank God I had time to spare. But I didnt have to worry about some guy just out of prison forgetting to put a cap back on because he was setting up drug deals on his iphone under the bay...lol I will be back...