I give two stars for the guy who told me over the phone at 11:45 on 7/9 to bring my truck in for an oil change after lunch and drop it off and they would get it done by the end of the day, and one star for the guy after lunch who said they only do oil changes by appt, and didn’t give a crap about who told me to come in on the phone. Wasted my time. We use them often and have not really had a bad experience, maybe a little high on prices. Just pissed off.
Thank you for your loyalty, Jay. We apologize for the miscommunication and for wasting your time. We strive to provide a consistent and positive experience for all our customers. We'll address the issue internally to ensure it doesn't happen again. Thank you for bringing this to our attention.
- Auto-Spec Georgetown