Came in for an oil change and emissions inspection. There was a glitch with scheduling and even though I was also scheduled for an oils change and 30 point inspection, only the emissions test was performed. When I realized this part was not completed I called and was worked in the next day to complete. because of the glitch they did not charge me for the additional services. Thank you auto spec, for being humans and so gracious. This is a company that truly cares about their customers and their work.
Sometimes mistakes happen, thank you for judging us on how we handle the mistakes and understanding that they happen
- Auto-Spec Georgetown