Today is my second time dealing with this Auto shop. I decided I really like the first visit which left an impression so why not come back. Well, Today was very different. I go in ready to handle business and to my surprise a dog came from the back coming towards me. 1. I'm allergic to pets, and 2. I've had two attacks from dogs in my youth which makes it hard to trust dogs. As the dog is approaching me, I am screaming and shewing at the dog which the dog never responded too. The guys at the shop never gave the dog a command to come to them during the whole time I'm screaming in fear. Well, after Mr. Mike finally gets up to get the dog, but let me add that their was a guy standing closer to get the dog and he never moved not one time. So after Mr. Mike gets the dog he became so angry at me; because, I me screaming and I explained the reason as stated earlier, but he was not hearing that. He told me, "that is not caused for and you didn't have to respond the way I did". I then said, "How can you tell me how to respond? My reaction is my reaction and as a customer who tells them what is the right way to respond"? Mr. Mike was so so angry and wasn't caring at ALL how allergic or afraid I was, that not one time did anyone who was standing their or the shop manager who walked out and just got the dog went back into his office and closed the door and not once did I get an apology. Being a woman, African American woman and disabled who is not just afraid but am on oxygen which Mr. Mike was aware of the first time he meet me and I also mentioned this to him before my visit. I was really disappointed and felt as though because of my fears and being allergic to pets was a really bad thing and it was clear and evident especially from Mr. Mike that I was made to feel this way. It had me so upset that in fact he was making it clear how he felt that I told him never mind and walked out. Myself or the dog did not deserve to be placed in this position by placing a sign on the door to inform customers a dog is present. Not sure why Mr. Mike was so angry and talking at me aggressively as though I did something wrong . Not sure if he just not equipped or have the skills on how to deal or respond to women, African American women, or disabled women for having their reaction to a situation that was not warned by way of visible sign to give the consumer(s) an option to feel welcomed of dealing with this establishment or not. I could of been seriously hurt especially being on oxygen. Just very very disappointed with everyone that witnessed the behavior and how I was made to feel afterwards .