4

thanks for the stars

- Auto-Spec Georgetown
4

Good

thank you

- Auto-Spec Georgetown
3.5

They are honest. They do good work. They explain things well. The only problem is you drop your car off and they might keep it for a few days until they get to it. I wish they had some sort if appointment system. Like "bring it in Tuesday at 8"

We have just added appointments to the website. Please try it out and let me know how it did. thank you

- Auto-Spec Georgetown
5

thank you for the stars

- Auto-Spec Georgetown
4

Great service and I like that you can make an appointment for state inspections

5

Great experience

great stars, thank you

- Auto-Spec Georgetown
2

I was very unhappy with the service I got here. Very poor customer service and communication! I think they are good at automotive repair but just lack technicians. I was told that they could do the maintenance I wanted if I left the car for the day. Well only got an oil change and one other service completed. I told them I needed the car the next day. So I only got two service items completed out of the six. Poor customer care!!!

Sorry we were not able to get all the work you requested in the time you needed. We do try and accommodate everyone and want to meet your needs. We did get the services done that we could and be able to get the car back by the time line. If we were to start the other work we would have missed the dead line. I understand your frustration and whish we could have met your expectations. I do apologize

- Auto-Spec Georgetown
5

Convenient location. Crew really knows it’s way around motor vehicles.

We also like the location, thank you for the review

- Auto-Spec Georgetown
3

Well, I had a 9:30am appointment (made a month prior) for an oil change and unknown to me they booked someone else the same day in same time slot and took them before they took me in. That set my travel plans back by over 3 hours! It took them 2.5-3 hours before my truck was done ! 🤬👎🏻👎🏻🤬 Not cool!!!

We are very sorry this happened. I have no excuse. We will do better

- Auto-Spec Georgetown
4

I love these folks! Will not go anywhere else for our vehicles! 10 STARS!

We would love a ten star review, thank you

- Auto-Spec Georgetown
AUTO-SPEC GEORGETOWN is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto-Spec Georgetown (512) 864-3022, Auto-Spec Round Rock (512) 472-4977 if you have any issues in accessing any area of our website.