Georgetown & Round Rock Auto Repair

Great honest place that has felt trustworthy so far. The owner even gave me a ride home when the ride driver was out. Would be a five star if they had machines to service bigger rims and tires, as I have to go to other places to get my tiered rotated and balanced.

When our car broke down several years ago, the person towing our car to John Long's described them saying, "They're great at what they do - but more importantly, they're good people!" I couldn't agree more! They are our go-to automotive service shop. They have fair prices and are very communicative about the whole process. We're customers for life!

Polite, knowledgeable staff. Fair prices.

This place has no waiting time because you set appointments and show up... Very cool location just on the edge of Hill Country heading West out to "Burnet, dern it-- cain'cha you lern it???"

Nicest people here! I was just passing through the area and had a problem with my windshield wipers not going off. I purchased the part needed separately because I knew there would be a delay if I went to any shop and they had to order the specific part. They had no problem with putting in the part for me. Quick and efficient! And the nicest waiting room I have ever seen in an automotive repair area! Service: General repairs & maintenance

Nicest people here! I was just passing through the area and had a problem with my windshield wipers not going off. I purchased the part needed separately because I knew there would be a delay if I went to any shop and they had to order the specific part. They had no problem with putting in the part for me. Quick and efficient! And the nicest waiting room I have ever seen in an automotive repair area!

I have used John Long's Automotive (Georgetown) about every ~2-years since they opened when I don't have time to perform a task myself. I have always been happy with their service. Today I had to deal with them for a warranty item that was not resolved directly by them due to I was 200 miles away. When I told them of the issue and the situation why I could not take it back to them they stepped up and resolved it (financially) to my complete satisfaction. This is how a business builds relationships as opposed to being a transactional business. Glad I started using them many years ago. This incident only re-enforced my continued use of them in the future. Services: General repairs & maintenance, Brakes, Battery

I have used John Long's Automotive (Georgetown) about every ~2-years since they opened when I don't have time to perform a task myself. I have always been happy with their service. Today I had to deal with them for a warranty item that was not resolved directly by them due to I was 200 miles away. When I told them of the issue and the situation why I could not take it back to them they stepped up and resolved it (financially) to my complete satisfaction. This is how a business builds relationships as opposed to being a transactional business. Glad I started using them many years ago. This incident only re-enforced my continued use of them in the future.